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Website Return/Refund Policy

WH FLORAL POLICY 

We do NOT accept returns, refunds or exchanges once order is received. Goods sold are not returnable, refundable or exchangeable. 

EXCEPTION: 

1. If you received the incorrect items, we are happy to promptly replace them for you. Do take a picture of the items and email them to wh.damansara@gmail.com. Please return them within 7 days from the original date of purchase. Please return them in their original packaging/condition. If items have been damaged or used, there will be no returns/replacements. 

2. WH Floral will not be responsible if your shipment is lost during the returns transit. 

Please return your purchase to the following address: 

WEBSITE RETURNS 

WH Floral Trading Sdn. Bhd 

No.9, Jalan Perindustrian 3, Taman Industri Selesa Jaya, 43300 Balakong, Selangor.